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Without template and crown. How do visitors of Prospekt shopping mall see the ideal shop assistant?
08-11-2018

If the shop assistant has spent time on you, and you still have not bought anything, do you feel guilty? Do you like to be surrounded by attention and care as soon as you crossed the threshold of the store or do you want to be left alone and let you calmly choose what you need? Where is the golden mean, who sometimes needs to take off the crown and how does the attitude change when you work a bit as a shop assistant? Weekend asked visitors of Prospekt shopping mall about ideal shop assistants and imperfect buyers.

Once, Tetiana worked as a seller, therefore she can assess the situation from two sides at once. Who should remove the crown when coming to the shop, and who behaves impolitely and looks down on others? And where is the golden mean in the «shop assistant-buyer» relationships? 

— The ideal shop assistant will always first give you the opportunity to look around in the shop. Such shop assistant accurately catches the moment when the buyer has a need for his help and advice. 

Some people get upset by rudeness and cold shoulder of the shop assistants; they may even leave the shop without the desired things. I'm not like them. If I want to buy, the shop assistant’s attitude does not matter to me, I will buy what I need. I would like to give advice to some shop assistants to leave their crowns beyond their workplace. They can put them on again only after leaving the shop. 

I used to work as a shop assistant in a large network, and then climbed the career ladder. However, I still sympathize with the shop assistants. Unfortunately, many buyers do not see people in them, but perceive only as the servicing staff. However, the shop assistant has nothing to do with this; he is at his workplace and is obliged to do his job. And they should also cope with the negative, wish all the best and invite the buyer to come again. 
Source: http://project.weekend.today/shop_assistants_prospekt?fbclid=IwAR3UFDjM_u-v4LgQhGamGUokCrtuQH8EylYndO94vazSakMrw4C7AUtuSUc